Shipping policy
Shipping Policy
Processing & Dispatch All Slumber Sofa orders are processed within 1–2 business days of purchase. You'll receive a confirmation email with tracking details once your order is on its way.
Delivery Timeframes We deliver Australia-wide. Orders typically arrive within 5 business days of dispatch, depending on your location.
Shipping Costs Shipping costs are calculated at checkout based on your location and order size.
Tracking Your Order Once your order has been dispatched, you'll receive a tracking number via email so you can follow your delivery every step of the way.
Remote & Regional Areas Deliveries to remote or regional areas of Australia may take additional time beyond our standard timeframe.
Delays While we do our best to meet delivery estimates, occasional delays may occur due to factors outside our control such as carrier delays or high demand periods. We appreciate your patience.
Questions? If you have any questions about your order or delivery, please reach out via our contact page and we'll get back to you within 1 business day.